Payments

If your club has enabled online payments, you can pay your payments directly through PayUp.

1. From your Dashboard, click the Pay Now button.
2. The payment modal will show your total outstanding balance and number of unpaid payments. If you play for more than one team, your balance is broken down by team — you can pay everything at once, or settle just one team's balance.
3. Choose your payment method — Card (including Apple Pay, Google Pay, Samsung Pay) or Klarna (if enabled by your club).
4. Complete the payment. Your payments are automatically marked as paid within seconds.

• Visa, Mastercard, American Express
• Apple Pay, Google Pay, Samsung Pay
• Klarna (Pay Later) — if enabled by your club admin

All payments are processed through Stripe, a PCI-compliant payment processor used by millions of businesses worldwide. PayUp never sees or stores your card details. 3D Secure authentication is supported for additional security.

Only the club owner can set up online payments. This connects your club to Stripe so players can pay payments online.

1. Go to Settings → Payment Setup.
2. Click Set Up Bank Details.
3. You'll be guided through Stripe's secure onboarding process to verify your identity and connect your bank account.
4. Once verified, online payments are enabled automatically across the app.

To complete Stripe onboarding, you'll typically need:

• Your bank account details (sort code and account number)
• Identification (passport, driving licence, etc.)
• A brief description of your club

After setup, you can access the Stripe Dashboard directly from the Payment Setup page to view detailed payment reports, transfer history, and account settings.

PayUp charges a small fee on each online payment to cover Stripe processing costs and platform maintenance.

Fees are deducted automatically before the money reaches your club's bank account. The player always pays the full payment amount — the fee comes from the club's share.

Example: A player pays a £10.00 payment by card. The fee is 5% + 20p = 70p. Your club receives £9.30.

This transaction fee is separate from — and in addition to — your club's PayUp subscription. See PayUp pricing overview for the full picture.

Klarna allows players to pay their payments now and settle later — useful for larger outstanding balances.

1. Go to Settings → Payment Setup (owner only).
2. Toggle the Klarna option on.
3. Set a minimum payment amount for Klarna to appear (e.g. £10). Players with balances below this won't see the Klarna option.

Klarna payments incur a higher fee of 7.5% + 20p per transaction, reflecting the additional processing costs of pay-later services.

If a player pays their payments in person (cash, bank transfer, etc.), an admin can record this manually.

1. Go to the player's detail page (Players → tap the player).
2. Find the unpaid payment(s) and click Mark as Paid.
3. You can select multiple payments and mark them all as paid in one go.

Manual payments are recorded with a "manual" source in the system for audit purposes. The player's balance updates instantly.

Once players have paid online, the funds are held in your Stripe Connect account. From there, you can view balances and request payouts.

Go to Settings → Payment Setup to see:

• Available balance — Funds ready to be paid out.
• Pending balance — Payments still being processed by Stripe (typically 1–2 business days).

If you have an available balance, you can click Request Payout to transfer the funds to your bank account. Payouts typically arrive within 1–2 business days.